The app gives an error message when I try to park in Madrid

When trying to park in the regulated car park in the city of Madrid, the app may show the following error message: “An error has occurred in the operation request for the Platform of the Madrid Local Government. Please try again later”

This is because the platform of the Madrid Local Government to which the mobile apps are connected is not functioning properly.

This type of incident does not depend on us and at that time we cannot give you the ticket because the Local Government does not allow for it to be obtained at that time. Try again a few minutes later or go to the nearest parking meter.

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